Metriva
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Your data, clearly explained

Privacy Policy

Metriva helps you understand your nutrition, activity and progress. This policy explains what information we handle, why we handle it and the controls available to you.

Effective: August 2, 2026

Last updated: August 2, 2026

1. Overview

This Privacy Policy applies to the Metriva mobile application, website and related services (together, the “Service”). By “Metriva,” “we,” “us,” or “our,” we mean the team responsible for providing the Service.

We collect only the information needed to provide, secure and improve the Service. We do not sell personal information, use health or fitness data for advertising, or share HealthKit data with data brokers.

Important health notice

Metriva is a wellness and fitness tool, not a medical device. Its estimates and AI-generated insights are informational and are not medical advice, diagnosis or treatment.

2. Data we collect

The information we handle depends on the features you use and the permissions you grant.

Account and contact

Examples
Name, email address, account ID, profile photo and username.
How collected
You provide it when creating or updating your account.
Why we use it
Account access, profile features, support and service messages.

Nutrition and goals

Examples
Food entries, meal photos, barcode searches, calories, macros, dietary goals and notes.
How collected
You enter, scan or upload it in the app.
Why we use it
Food logging, nutrition estimates, progress views and personalized insights.

Health and fitness

Examples
Weight, steps, sleep, workouts and related readiness metrics you choose to share.
How collected
You enter it or authorize access through Apple Health and HealthKit.
Why we use it
Tracking, trends, readiness calculations and features you request.

Community content

Examples
Posts, meal photos, captions, reactions, follows and other content you choose to share.
How collected
You submit it through Metriva's social features.
Why we use it
To publish and operate the community features you choose to use.

Purchases

Examples
Subscription status, product and transaction identifiers.
How collected
Provided by Apple when you make an in-app purchase.
Why we use it
To activate Metriva Pro, restore purchases and provide purchase support. Metriva does not receive your full payment-card details.

Usage and diagnostics

Examples
App interactions, device and app version, crash logs, performance data and approximate region derived from IP address.
How collected
Collected automatically when you use the service.
Why we use it
Security, troubleshooting, reliability, analytics and product improvement.

Support

Examples
Messages, attachments and contact details in a support request.
How collected
You provide it when contacting us.
Why we use it
To investigate and respond to your request.

Camera, photo-library and Apple Health access is optional. The app asks for permission before accessing these resources. You can use alternative logging methods where available.

3. How we use data

  • Provide accounts, food logging, trends and community features.
  • Analyze meal photos and generate nutrition estimates or AI Coach insights that you request.
  • Sync the health and fitness information you authorize.
  • Process subscriptions and restore purchases.
  • Keep the Service secure, reliable and free from abuse.
  • Respond to support requests and important service notices.
  • Improve features through aggregated analytics and diagnostics.
  • Comply with law and enforce our terms.

Where applicable, our legal bases include performing our agreement with you, your consent (especially for health data and device permissions), our legitimate interests in security and product improvement, and compliance with legal obligations.

4. Sharing and service providers

We do not sell your personal information. We share information only as needed with service providers that help us operate Metriva, such as hosting and database providers, AI processing providers, authentication services, analytics and crash reporting tools, customer support tools, and Apple for in-app purchases and Apple Health features.

For an AI feature, the meal image, text or relevant account data needed to answer your request may be sent to our AI processing provider. Metriva asks for permission before sending personal data to a third-party AI service. We contractually require providers to process data only on our instructions, protect it with safeguards at least equivalent to those in this policy, and retain it only as long as needed to provide their service.

Content you intentionally publish to the community can be seen by other users according to your profile and sharing settings. We may also disclose information if required by law, to protect rights or safety, or as part of a business transaction with appropriate notice and safeguards.

5. Apple Health and sensitive data

Metriva accesses only the Apple Health data types you choose to authorize and only to provide health, fitness and nutrition features to you. You can review or revoke access at any time in iOS Settings or the Health app.

We do not use health or fitness data for advertising, marketing, user profiling unrelated to health management, or sale to data brokers. We do not store personal health information in iCloud. Health data is not made public unless you deliberately share content that contains it.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, export, restrict, object to processing, withdraw consent, or delete your personal information. You may:

  • Edit profile and goal information in the app.
  • Change camera, photo and health permissions in your device settings.
  • Remove your community posts through the app.
  • Initiate permanent account deletion from Profile → Settings → Delete account.
  • Contact us at daneke75160@gmail.com for another privacy request.

You may also lodge a complaint with your local data protection authority. In Norway, this is Datatilsynet.

7. Retention, security and deletion

We keep account and feature data while your account is active and as needed to provide the Service. Diagnostic records are kept only as long as reasonably needed for security and troubleshooting. We may retain limited records longer when required for legal, tax, fraud-prevention or dispute purposes.

When you delete your account, we delete or de-identify the account and associated personal data, including user-generated content, unless retention is legally required. Removal from encrypted backups may take additional time as backups rotate.

We use administrative, technical and organizational safeguards designed to protect personal information, including encryption in transit and access controls. No system can guarantee absolute security.

8. Children

Metriva is not directed to children under 13, or the higher minimum age required in their country. We do not knowingly collect personal information from children below that age. If you believe a child has provided us with personal information, contact us so we can delete it.

9. International transfers

Metriva and its providers may process information outside your country. Where required, we use recognized transfer mechanisms and safeguards, such as adequacy decisions or standard contractual clauses, to protect transferred information.

10. Changes to this policy

We may update this policy as Metriva changes. We will update the date above and provide additional notice in the app when a change materially affects your rights or how we use personal data.

Questions or requests

Contact Metriva

For privacy questions, data requests or concerns, email us. We may need to verify your identity before completing a request.

daneke75160@gmail.com